General Contact

MEFA
160 Federal Street
4th floor
Boston, MA 02110

For general questions, including financial aid questions
Call 800.449.MEFA (6332) Monday to Friday, 9 am to 5 pm EST
Email info@mefa.org

Saving Contact

For general savings questions,
Call 800.449.MEFA (6332) Monday to Friday, 9am to 5pm EST
Email info@mefa.org.

For questions about the U.Fund College Investing Plan
Call 800.544.2776

For questions about the U.Plan Prepaid Tuition Program
Call 800.449.MEFA (6332) Monday to Friday, 9am to 5pm EST
Email info@mefa.org.

Loan Contact

For general loan questions
Call 800.449.MEFA (6332) Monday to Friday 8am-8pm EST or email info@mefa.org.

For questions about applying for a MEFA loan
Call MEFA Loan Originations/ACS at 800.266.0243.

For questions about repaying your MEFA loan
Call MEFA Specialized Servicing/ACS Servicing at 800.397.8386.

Application documents mailing address 
MEFA/ACS
P.O. Box 92260
Los Angeles, CA 90009-2260
Fax:  888-725-2855

Payment mailing address 
MEFA
C/O ACS
P.O. Box 371821
Pittsburgh, PA 15250-7821

College & University Contact

If you work at a college or university and have a general MEFA question, call 800.842.1531.

If you have a question about MEFA’s online College Administrator system, contact Meg Villavicencio at 800.842.1531 ext. 4814 or email mvillavicencio@mefa.org. 

Media and Community Contact

If you’re a member of the media or have questions about public or investor relations, contact Jessica Hipp at 800.842.1531 ext. 4816 or email jhipp@mefa.org.

If you’d like to schedule a MEFA seminar at your high school, contact Brenda Connolly at 800.842.1531 ext. 4846 or email bconnolly@mefa.org. 

If you’d like to schedule a MEFA seminar at your community organization or business, contact Martha Savery at 800.842.1531 ext. 4813 or email msavery@mefa.org.