For College Administrators

Yes, students may borrow a MEFA Loan for the summer session if they are enrolled less than half time, provided they are enrolled at least half time during the academic year. Summer loans may be certified using the student’s enrollment status for the current academic year.

Yes, a MEFA Loan can be used to cover a prior balance for the previous semester. At the time of certification, the student must be enrolled, intending to enroll, or have completed their degree.

Yes. You can request reminders by selecting Email Notifications in the My Profile Settings section on the bottom of the right-hand sidebar.

Loans are sorted by name only.

Enter data for month and year only in the following format: mm/yyyy. Be sure to include the forward-slash (/) when entering the date. Note that the Loan Period Start Date is always the first day of the specified month, and the Loan Period End and Graduation Date is the last day of the specified month.

On the detail page for the loan, click on the tab labeled History. You will see a list of transactions, with a date and username included for each. Some transactions (such as cancellations) are listed as “system” transactions because they were completed by a specific system process, even though the initial request was made by a school user.

You can always check on the status of a student’s loan by pulling up the record by Application ID or SSN and clicking on the name of the student to see the loan detail. Or you can view the status of loans through the Loan Status Report.

There are two possible reasons:

Your connection to the MEFA website may have been briefly interrupted due to local or external communication problems.

You may have exceeded the timeout limits for your session (more than 30 minutes without a save on the Certification or Update screens).

If you think you might be interrupted while certifying loans online, we recommend that you break up your certification entries into small groups and save your work frequently.

At any time before the first disbursement, you can change the certified loan amount, disbursement amounts, and disbursement dates through either the View Loan Status page or Update Loan page. After the first disbursement has been sent, you can modify subsequent disbursements. Once the loan is fully disbursed, you cannot make any changes. If a student needs to increase their loan after it’s been fully disbursed, they will need to apply for a new loan.

MEFA’s Lender Code is 733921. MEFA’s ‘s Guarantor Code is E10.

MEFA’s Program Codes are as follows:

MEFA Undergraduate 15-yr Immediate: G67

MEFA Undergraduate 10-yr Immediate: M27

MEFA Undergraduate Interest-Only: R01

MEFA Undergraduate Deferred: G61

MEFA Undergraduate Deferred with Co-Borrower Release Provision: M26

MEFA Graduate Interest-Only: R02

MEFA Graduate Deferred: G62

Download this reference chart with MEFA’s loan codes.

Yes, MEFA only disburses on Fridays for non-NDN disbursements.

To see pending disbursements, click on the student’s name on the View Loan Status page or look up the individual loan on the Loan Update page.

Yes, you may enter a disbursement date range and download disbursement details. Totals by date is for quick reference view only, and cannot be downloaded.

Yes. You can enter start and end dates representing a range of up to 90 days (approximately 12 weeks). Disbursement rosters are available for one year prior to today’s date.

By default, any leading zeroes in Social Security numbers will be truncated when you view the file in Excel, but the full number remains available behind the scenes. To format this field to display all nine characters:

Highlight the SSN column.
Go to the Format menu and select Cells.
Under the Number heading, choose Custom.
Type nine zeroes in the available box (000000000).
Click OK.

Whether you receive funds directly from MEFA (via check or EFT) or through ELM NDN, the preferred method is an electronic refund. If utilizing NDN, you can return funds via the NDN refund process. If you receive funds through MEFA, please complete the School Refund EFT Transmittal Form.

While we strongly encourage you to send refunds electronically via our School Refund EFT Transmittal Form, we will accept paper refunds. Please send any loan refund checks to:

MEFA
Attn: Loan Refunds
60 State Street, Suite 900
Boston, MA 02109

If a student has requested a loan reduction prior to disbursement, you can reduce the loan amount (and make any other adjustments) directly in the MEFA portal. If the student has requested a loan reduction after disbursement, you will need to process a refund as outlined above. All interest will be reversed on the refunded amount.

Click on the download link at the top left-hand side of the report. Each time you download loan status data to your desktop via Excel, the new file will be given a different name. You will still be able to change the name of the downloaded file when you save it.

Click on the download link at the top left-hand side of the report. Each time you download loan status data to your desktop via Excel, the new file will be given a different name. You will still be able to change the name of the downloaded file when you save it.

In the right-hand corner of any light blue header bar, you will see an open/close indicator of an arrow pointing up or down. Click on the arrow to expand the section, view details, and make changes.

You can see a complete list on one page by downloading the data to an Excel file. We limit the number of rows per page on our website to maintain efficient system response times.

• At least eight characters in length
• At least one lowercase letter, one uppercase letter, and one number
• No symbols or other special characters

For security reasons, the system will not allow you to reuse your three previous passwords.

We require periodic password changes to help protect personal information about your loan, disbursements, and certification.

You can change your password as often as you like through the Change Password link at the bottom of the right-hand sidebar. You will need your current username and password.

You can reset your password online. On the Login page, click Forgot Your Password? and enter your username, and then answer the security question. MEFA will email you a temporary password, which you can use to log in and create a new password.

Your username will be the email address you used to request access. MEFA will contact you with your username and password in two separate emails, usually within 24 hours after we receive the request for your access.

It means that you have unsuccessfully tried to log in more than three times. Please contact MEFA’s College Relations Team at 800-449-6332 or [email protected] to reset your password.

Yes, you can change your security question as often as you like through the Security Question link at the bottom of the right-hand sidebar. You will need your username and password.